Privacy notice

Our Commitment To Privacy

Your privacy is important to us. We provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. Al Jessour, being an ecommerce service, acts as conduit for a large amount of sensitive and private data. We strive to maintain the privacy of both our merchant clients and the shoppers. It is our strict policy not to share, rent or sell such data to anyone without your electronic consent.

The Information We Collect

This notice applies to all information collected or submitted on the Al Jessour Shopping website. On some pages, you can order products, make requests, and register to receive materials.

Information Collection

Al Jessour collects personally identifiable information from our users at several different points on our websites, http://www.aljessourshopping.com

If you purchase online shopping cart services, or other products or services from Al Jessour Shopping, we request personally identifiable information from you, including contact information, such as name, e-mail, and shipping address, as well as and financial information, such as credit card number and expiration date.

Information Use and Ownership

If we have trouble processing an order, we will use this personally identifiable information to contact you. We may also use this personally identifiable information to communicate with you for several other reasons. We may use your e-mail to send you newsletters and updates. Al Jessour is the sole owner of the personally identifiable information related to individuals, companies or entities purchasing services or products from us.

Promotional Communications

We will occasionally send you communications on products, services, special deals, promotions and news at Al Jessour. 

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming e-mail to verify your signup. We will also communicate with you in response to your inquiries, to provide the services you request, to invoice you and to manage your account. We will communicate with you by e-mail, telephone or mail.

Information Storage and Maintenance

Profile

We store information that we collect through cookies, log files, and clear gifs to create a "profile" of your preferences. We tie your personally identifiable information and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

Address Verification

In charging your credit card, we may use external third party software or services to verify your address, in order to validate the charge.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable)

We may share aggregated demographic information about our user base with our marketing partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Choice/Opt-out

If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the instructions included in each communication or by e-mailing us at onlinesupport@aljessour.com.

Technical Methodologies

Log Files

As with most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We use Google Analytics, which uses cookies to track non-personally identifiable information about visitors to our site in the aggregate. Such information includes length of visit, pages visited, geographical location of visitor by IP address and other website browsing behavior. We use this information to improve our website and make it more responsive to the needs of visitors.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on our sites. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. We set a persistent cookie to store the contents of Shoppers' shopping carts so that if a Shopper closes his or her browser, the contents of the cart will be saved for a finite period of time, usually 1 hour. If you reject cookies, you may still use our sites, but you would not be able to benefit from that capability.

Clear Gifs (Web Beacons/Web Bugs)

For e-mail marketing communications, our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs). Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly in e-mails and are about the size of the period at the end of this sentence. We use clear gifs in our HTML-based e-mails to let us know which e-mails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

Hyperlinks to Other Sites

Our websites don’t contain links to other sites that are not owned or controlled by Al Jessour. Please be aware that Al Jessour is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

Security

The security of your personal information is important to us. When you enter sensitive information such as a credit card number, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Business Transitions

In the event Al Jessour goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via e-mail or prominent notice on our websites of any such change in ownership.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: onlinesupport@aljessour.com.